Refund & Cancellation Policy

Last updated: September 18, 2025

Introduction

At WeddingLink, we provide digital wedding invitation services and templates. This policy outlines our stance on refunds and cancellations for our digital products and services.

By using our services, you acknowledge that you have read, understood, and agree to be bound by this policy.

No Refunds Policy

⚠️ All sales are final. We do not offer refunds for any of our digital products or services.

Digital Product Nature

Our wedding invitation templates and services are digital products that are:

  • Instantly accessible upon purchase
  • Single-use products designed for specific events
  • Customizable and personalized for individual couples
  • Non-returnable due to their digital nature

Why No Refunds?

  • Instant Access: Digital products are delivered immediately upon purchase
  • Single Use: Templates are designed for one-time use for specific events
  • Customization: Products are personalized and cannot be resold
  • Intellectual Property: Digital content cannot be "returned" like physical products
  • Service Delivery: Our services are provided instantly and cannot be undone

Template Categories

Free Templates

  • • Classic Elegance Template
  • • Basic customization options
  • • Standard features included
  • • No payment required

Free templates are provided at no cost and are subject to the same no-refund policy.

Premium Templates

  • • Modern Minimalist Template
  • • Advanced customization features
  • • Premium design elements
  • • One-time payment required

Premium templates require payment and are non-refundable once purchased.

Service Cancellation

Account Cancellation

You may cancel your WeddingLink account at any time by contacting us at weddinglink.connect@gmail.com. However, this does not entitle you to any refunds for previously purchased products.

Invitation Deactivation

You can deactivate your wedding invitations at any time through your dashboard. Deactivation is immediate and cannot be undone, but does not qualify for refunds.

Template Access

Once you have access to a template (free or premium), you retain access to it for the duration of your account. Template access is not transferable or refundable.

Limited Exceptions

Technical Issues

In rare cases, we may consider account credits or service extensions if:

  • Technical issues prevent you from accessing purchased templates
  • Service outages last more than 24 hours
  • Data loss occurs due to our technical errors
  • Duplicate charges are made due to system errors

Note: These exceptions are evaluated on a case-by-case basis and do not guarantee refunds or credits.

Dispute Resolution

Contact Us First

If you have concerns about our services or believe an exception should apply, please contact us at weddinglink.connect@gmail.com before initiating any dispute resolution process.

Resolution Process

We will review your case within 5-7 business days and provide a written response. Our decision is final and binding.

Legal Terms

Governing Law

This policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in India.

Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated "Last modified" date. Continued use of our services constitutes acceptance of any changes.

Severability

If any provision of this policy is found to be unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions about this Refund & Cancellation Policy, please contact us:

Email: weddinglink.connect@gmail.com

Response Time: 24-48 hours during business days